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Careers

Openings

Why work with Milaap?

  • Opportunity to apply your skills and passion to actually change people’s lives in a BIG way. Our platform has impacted over 465657 lives across India.

  • An experience to work in a diverse and young team. Median age - 28 years, 50% women, people from 18 states across India. If Interested, please send your profile to careers@milaap.org Here's your shot at changing the world. Be part of something revolutionary!

  • You'll be highly valued (literally and otherwise)

Milaap is India's largest crowdfunding platform for personal and social fundraisers. We make it incredibly easy for people to raise money online for medical emergencies, education, sports, pets, or any other cause. We are creating a new giving layer of the internet, where giving - at the tap of a button on your mobile - is as easy as booking a cab or shopping online. Today, we are community of over 300,000 from 120 countries helping people in need and supporting inspiring causes.

Our vision calls for razor sharp focus on accountability, transparency, and donor engagement. Therefore, campaigns on Milaap are thoroughly scrutinised, verified with documents & pictures, and reinforced with regular updates on progress. We create stories of human interest on select campaigns, in order to help those campaigns reach a large audience.

We are growing fast, and hence are looking for people with a motivation to make a difference. Milaap City Reporter is unique opportunity to apply your writing skills and take stories of such campaigns to a large audience, and along the way uphold our principles of transparency and donor engagement.


Responsibilities:

  • Visit and meet individuals/organisations/groups who run campaigns and beneficiaries requiring funds. You have to document stories, get pictures and testimonials in order to  write powerful stories of human interest
  • Travelling across the city is a necessity for interactions with campaign organizers and profiling them (stories and photographs)
  • Create inspiring stories, which potential donors across the world can relate to, and be willing to help the campaign.
  • Help Milaap Campaign Managers in the process of campaign set up; i.e. writing the story, putting up photographs etc.
  • Take ownership of the content for all campaigns assigned to you in your locality/city. This includes reviewing the progress of such campaigns through regular updates for donors.

Required Skills:

  • Impeccable written skills in English, and speaking proficiency in Telugu. Any other language proficiency will count as an advantage.
  • Good interpersonal skills - empathy to understand people, ability to connect with strangers, and carry-out conversations in difficult situations - are essential.
  • Photography skills, including a basic idea of human interest photography, are important. 
  • Minimum 6 months commitment
  • Minimum 21 years of age; with a graduate or a post graduate degree. Strong preference for fresh graduates (0- 2 year)  from Journalism/Mass media/Communications background
  • Proficiency with MS Office Suite and web tools (Gmail, Skype, WordPress, etc.) 
Above all, we believe in hustle and the sheer willingness to get things done under tight deadlines.

Does this interest you? Write in to us at crcareers@milaap.org with the subject line  “City Reporter - Bengaluru” along with the following:
  • LinkedIn Profile/CV
  • Your past work or link to any articles written by you that have been published 
We are India’s (and arguably Asia’s) largest crowdfunding platform for personal and social causes. Our mission is to make it easier for people to raise money online for the needs and causes that matter to them, their loved ones, their neighborhood and larger community. Our community of donors and fundraisers come from 130+ countries across the world and have raised over INR 200 Crores for nearly 100,000 unique campaigns and projects across India. Over the last six years, We have become the preferred platform for people to raise and contribute towards causes they care about in India and We are changing the way Indians support a cause!

Our work at the intersection of consumer internet and social good, has received the backing of investors globally such as Government of Singapore, Khosla Impact, Jungle Ventures, Unitus, Toivo Annus (co-founder of Skype) to name a few, and recognition from : The Economic Times - Top 5 Social Enterprises of 2014, 2015 and Forbes 30 Under 30, among others.

The role 

Campaigns team is the backbone of Milaap with a mission to empower campaigners with relevant tools and knowledge to run their fundraisers. An extremely dynamic and high client engagement role, Campaign Managers (CM) work with several cross functional teams such as Finance, Digital Marketing, Product in ensuring a great fundraising experience for a campaigner.

The CM enjoys a great level of freedom to strategize ideas and products that help a cause to reach it's goal and is equally responsible to ensure the campaigns on the platform remain accurate, genuine and free of errors.  

You will 

  • Review and approve crowdfunding campaign requests on the platform
  • Perform background verification of the cause and the campaigner to ensure credibility
  • Identify and develop an end to end fundraising strategy for the campaigners
  • Engage and maintain regular communications with campaigners and motivate them to raise funds
  • Manage and oversee disbursal of funds for the campaigns
  • Devise ideas and tools to improve the overall efficiency of the team
  • Conceptualize, draft and review content of the campaigns running on the platform

You will require

  • Bachelors Degree with 1-3 years work experience in a client/customer facing role. Prior experience working in small, high growth teams is a strong plus
  • Excellent communication - You can effectively engage with internal teams and campaigners. Nearly 40% of your time will be spent over telephonic/whatsapp conversations engaging with organizers
  • Attention to detail - You can identify grammatical mistakes and are comfortable with numbers
  • Strategic Problem Solving - You can leverage data and gain valuable insights into decision making
  • Desire to learn - You’re a highly motivated self-starter, with an eagerness to learn and grow
  • Prioritization - You can effectively prioritize the work and juggle multiple tasks during the day
  • Empathy - You can show equal interest in listening to people from all walks of life
  • Multilingual - Knowing at least one regional language apart from English and Hindi is required
  • You are open to working on certain weekends in the month. (We work 5 days in a week)

Beliefs and Values, which we cherish

  • We believe that businesses can be a driving force for social good
  • We believe in nurturing ambition, in the discipline to strive relentlessly towards that ambition.
  • We are empathetic to the needs of people, who we meet in our daily lives, and willing to go the extra mile for them.
  • We want to build things that will outlast us as individuals. 
  • We hope everyone seeks Ikigai, and believe Milaap can pave the path for one to achieve it
Interested candidates should send their resume and cover letter to cmcareers@milaap.org with Subject line: Campaign Manager. Use your cover letter to tell us how your Beliefs and Values align with what we seek.

The Milaap team is a huge enabler of great ideas. So if you’re looking for an empowering work environment where you are limited only by your own capacity and nothing else, write in!
Milaap is seeking highly motivated individuals with 0-2 years of experience looking to join our Community Engagement team. Community is at the core of what we do at Milaap supporting more than 120,000+ users and a million visitors across 120 countries. We believe in having conversations as real people and not 'support tickets'. Each conversation is unique and the way we handle and respond to the concerns of our community has a direct impact on our business and the community we serve. This is an incredibly fast-paced job where you are required to move quickly and think on your feet.

Responsibilities :

As a Community Engagement Associate, you will
  • Interact with our users and visitors across various platforms - social, chat, email and phone calls using our internal tools
  • Gain strong understanding of the product and business and work towards improving customer happiness
  • Provide feedback to product, marketing and tech teams regarding user feedback and requirements (features, functionality and collaboration opportunities)
  • Serve as the single point of resolution for the customer and assist with product information and site navigation
  • Help in improving processes so we always optimize for better customer experience
  • Identify patterns and help in making our product and support systems better as we scale


Who you are;

  • Empathetic: You genuinely care about people and want to help them. You are obsessed about customer experience, and instantly build a rapport with them by acknowledging the issue, and displaying a genuine willingness to help. You remember people and your earlier conversations with them
  • Problem solver: Not all customer queries and issues are straightforward. You are someone who is passionate about putting the customer first and finding right solutions no matter how challenging the situation
  • Great Communicator: You have a way with words and enjoy expressing your thoughts in your emails, social media and phone conversations that reflect our values - humble, approachable and sincere. People enjoy what you write and love reading an email from you. You don't start an email with "Sorry for the inconvenience caused. We have sent your feedback to the concerned team and they will revert shortly." You are the 'concerned team' and you solve it at the earliest
  • Grammar enthusiast: You know the difference between "Your" and "You're"
  • Hustler: You love to thrive in a fast paced, high-pressure environment. You know the difference between 'hustle' and 'cut-throat'
  • Process compliant: You look at know how to balance freedom of expression and process compliance and love analyzing ways to scale support
  • Comfortable with ambiguity: You understand that all answers are not readily available and you'll be a part of finding answers
  • Driven by career growth: You'll join the fastest growing team at Milaap and are driven by building a career in customer relationship management

Desired Skills and Experience:

  • 0-2 years of experience, preferably in a customer management and relationship role
  • Strong commitment to ethics, honesty, and integrity in conducting business
  • Candidate must preferably be a graduate or post graduate
  • Excellent verbal and written communication skills in English. Proficient in speaking Hindi or a vernacular language is a strong plus
  • Willingness to work in shifts (rotating day/night shifts, rotating weekend offs -- total working hours will be 40 hours a week, 5 days,8 working hours each day)
  • Ability to throw surprise office parties is a strong plus.

If interested

Send email to cacareers@milaap.org with the subject line "Community Engagement Associate" with your resume, cover letter that addresses atleast 5 of the traits listed in 'Who You Are' section with examples not exceeding 100 words each
Milaap is India's largest crowdfunding platform for personal and social fundraisers. We make it incredibly easy for people to raise money online for medical emergencies, education, sports, pets, or any other cause. We are creating a new giving layer of the internet, where giving - at the tap of a button on your mobile - is as easy as booking a cab or shopping online. Today, we are community of over 300,000 from 120 countries helping people in need and supporting inspiring causes.

Our vision calls for razor sharp focus on accountability, transparency, and donor engagement. Therefore, campaigns on Milaap are thoroughly scrutinised, verified with documents & pictures, and reinforced with regular updates on progress. We create stories of human interest on select campaigns, in order to help those campaigns reach a large audience.

We are growing fast, and hence are looking for people with a motivation to make a difference. Milaap City Reporter is unique opportunity to apply your writing skills and take stories of such campaigns to a large audience, and along the way uphold our principles of transparency and donor engagement.


Responsibilities:

  • Visit and meet individuals/organisations/groups who run campaigns and beneficiaries requiring funds. You have to document stories, get pictures and testimonials in order to  write powerful stories of human interest
  • Travelling across the city is a necessity for interactions with campaign organizers and profiling them (stories and photographs)
  • Create inspiring stories, which potential donors across the world can relate to, and be willing to help the campaign.
  • Help Milaap Campaign Managers in the process of campaign set up; i.e. writing the story, putting up photographs etc.
  • Take ownership of the content for all campaigns assigned to you in your locality/city. This includes reviewing the progress of such campaigns through regular updates for donors

Required Skills:

  • Impeccable written skills in English, and speaking proficiency in Malayalam. Any other language proficiency will count as an advantage.
  • Good interpersonal skills - empathy to understand people, ability to connect with strangers, and carry-out conversations in difficult situations - are essential.
  • Photography skills, including a basic idea of human interest photography, are important. 
  • Minimum 6 months commitment
  • Minimum 21 years of age; with a graduate or a post graduate degree. Strong preference for fresh graduates (0- 2 year)  from Journalism/Mass media/Communications background
  • Proficiency with MS Office Suite and web tools (Gmail, Skype, WordPress, etc.) 
Above all, we believe in hustle and the sheer willingness to get things done under tight deadlines.

Does this interest you? Write in to us at crcareers@milaap.org with the subject line  “City Reporter - Chennai” along with the following:
  • LinkedIn Profile/CV
  • Your past work or link to any articles written by you that have been published 
Milaap is India's largest crowdfunding platform for personal and social fundraisers. We make it incredibly easy for people to raise money online for medical emergencies, education, sports, pets, or any other cause. We are creating a new giving layer of the internet, where giving - at the tap of a button on your mobile - is as easy as booking a cab or shopping online. Today, we are community of over 300,000 from 120 countries helping people in need and supporting inspiring causes.

Our vision calls for razor sharp focus on accountability, transparency, and donor engagement. Therefore, campaigns on Milaap are thoroughly scrutinised, verified with documents & pictures, and reinforced with regular updates on progress. We create stories of human interest on select campaigns, in order to help those campaigns reach a large audience.

We are growing fast, and hence are looking for people with a motivation to make a difference. Milaap City Reporter is unique opportunity to apply your writing skills and take stories of such campaigns to a large audience, and along the way uphold our principles of transparency and donor engagement.


Responsibilities:

  • Visit and meet individuals/organisations/groups who run campaigns and beneficiaries requiring funds. You have to document stories, get pictures and testimonials in order to  write powerful stories of human interest
  • Travelling across the city is a necessity for interactions with campaign organizers and profiling them (stories and photographs)
  • Create inspiring stories, which potential donors across the world can relate to, and be willing to help the campaign.
  • Help Milaap Campaign Managers in the process of campaign set up; i.e. writing the story, putting up photographs etc.
  • Take ownership of the content for all campaigns assigned to you in your locality/city. This includes reviewing the progress of such campaigns through regular updates for donors.

Required Skills:

  • Impeccable written skills in English, and speaking proficiency in Bengali. Any other language proficiency will count as an advantage.
  • Good interpersonal skills - empathy to understand people, ability to connect with strangers, and carry-out conversations in difficult situations - are essential.
  • Photography skills, including a basic idea of human interest photography, are important. 
  • Minimum 6 months commitment
  • Minimum 21 years of age; with a graduate or a post graduate degree. Strong preference for fresh graduates (0- 2 year)  from Journalism/Mass media/Communications background
  • Proficiency with MS Office Suite and web tools (Gmail, Skype, WordPress, etc.) 
Above all, we believe in hustle and the sheer willingness to get things done under tight deadlines.

Does this interest you? Write in to us at crcareers@milaap.org with the subject line  “City Reporter - Bengaluru” along with the following:
  • LinkedIn Profile/CV
  • Your past work or link to any articles written by you that have been published 
Milaap is India's largest crowdfunding platform for medical emergencies and personal causes. We make it easy for people to ask for help, and so, how we make our users feel cared for, mostly in times of an emergency, is at the heart of what we do and why we do it. We believe that the future of giving lies with people helping each-other directly, and we are committed to creating the giving layer of the internet.
Interaction design is at the core of how we build product to both help campaign organisers ask for money, and donors to donate through trusted channels. We need someone to take charge of our design to make Milaap an easy-to-use, trusted, and engaging platform. Someone, who believes that design is a strong guiding force in telling stories of human interest to the world, and puts users at the core of design process.
This is a highly creative, yet structured role which will require the candidate to take full charge of Milaap’s design function. The candidate will work with Business Development, Marketing, and Technology teams to create the right sort of design and content to improve Milaap’s communication.

You will

  • Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience
  • Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks.
  • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas 
  • Present and defend designs and key milestone deliverables to peers and executive level stakeholders, be able to manage an end-to-end design work
  • Conduct user research and evaluate user feedback, mostly in collaboration with customer happiness, campaign management, and tech teams

You have

  • 1 - 3 years of experience, and necessarily worked on web/mobile application for a year. Portfolio is mandatory (submit with application, or have link on LinkedIn profile/resume)
  • Attention to detail - down to the last pixel - and rigour in work. Long work hours, though not a norm, may be called for at times of need
  • Proficient with softwares such as Sketch, Photoshop, InDesign, Illustrator. Knowledge of Adobe XD is appreciated, not mandatory
  • Fluent language and communication skills; ability to communicate effectively with marketing and technology teams to understand requirements
  • Possession of creative flair, versatility, conceptual/visual ability, with a willingness to learn new concepts and share with the team
  • Basic understanding of consumer websites. Basic knowledge of HTML is a plus

We believe in

  • Businesses which can be a driving force for social good
  • Ambition, and discipline to strive relentlessly towards that ambition
  • Being empathetic to the needs of people who we meet in our daily lives, and willing to go the extra mile for them
  • Building things that will outlast us as individuals
  • The view that everyone seeks Ikigai, and that Milaap can pave the path for one to achieve it
Here's your shot at changing the world. Be part of something revolutionary! Interested? Email idcareers@milaap.org with your Linkedin Profile/CV  and Portfolio.
Milaap is India’s (and arguably Asia’s) largest crowdfunding platform for personal and social causes.Our mission is to make it easier for people to raise money online for the needs and causes that matter to them, their loved ones, their neighbourhood and larger community.

Our community of donors and fundraisers come from 130+ countries across the world and have raised over INR 200 Crores for nearly 100,000 unique campaigns and projects across India. Over the  last six years, Milaap has become the preferred platform for people to raise and contribute towards causes they care about in India.

Our work at the intersection of consumer internet and social good, has received the backing of investors globally such as Government of Singapore, Khosla Impact, Jungle Ventures, Unitus, Toivo Annus (co-founder of Skype) to name a few, and recognition from: The Economic Times - Top 5 Social Enterprises of 2014, 2015 and Forbes 30 Under 30, among others.

The Role: Marketing Associate 


We are looking for the right candidate to execute our field marketing activities and initiatives with our Existing Hospital partners. This is an exciting opportunity to grow medical crowdfunding market in India with a partnership driven approach. The BD team currently manages over 60 healthcare partnerships across 8 major cities. We are looking for an ideal candidate to work as a part of the BD team who will primarily focus on day to day campaign sourcing and co-ordination with the objective of significantly scaling our existing partnerships and playing a key role in the company’s bottom line.

Responsibilities :

  • Meet Hospital Co-ordinators, Social Workers, Counsellors, Billing Teams daily with the objective of sourcing campaigns and meet/exceed designated monthly targets from the allocated accounts.
  • Post introduction by the hospital contact, introduce Milaap to the patient/kin, understand the need and the consent, followed by information gathering for campaign set up
  • Explain terms and conditions and collect consent as well as photographs
  • Report and co ordinate with RM & CM for setting up the campaign
  • Source and provide updates on ongoing campaigns
  • Provide market feedback to the company leadership regarding competitive offerings, customer needs

Required skills & experience :

  • 1+ years of full time work experience in a client-facing, sales role. Experience within Healthcare is a plus.
  • Excellent people skills - comfort in speaking to people of all backgrounds.
  • Target oriented, self-starter. Aggressive in independently sourcing campaigns and driving them to closure
  • Interpersonal skills and ability to manage relationships and get things done.
  • Proficient in written and spoken English + Local language. Ability to communicate with native efficiency in Hindi. Knowing any other native Indian language is a huge positive.
  • Min Qualification: Bachelor’s degree
  • Ability and willingness to travel locally up to 80% of the time. Own 2-wheeler is a must.

Interested candidates should apply through the link mentioned below.
Apply :  http://jobs.shortli.st/2DCrUOh

The Milaap team is a huge enabler of great ideas. So, if you’re looking for an empowering work
environment where you are limited only by your own capacity and nothing else, write in!
Milaap is India’s (and arguably Asia’s) largest crowdfunding platform for personal and social causes.Our mission is to make it easier for people to raise money online for the needs and causes that matter to them, their loved ones, their neighbourhood and larger community.

Our community of donors and fundraisers come from 130+ countries across the world and have raised over INR 200 Crores for nearly 100,000 unique campaigns and projects across India. Over the  last six years, Milaap has become the preferred platform for people to raise and contribute towards causes they care about in India.

Our work at the intersection of consumer internet and social good, has received the backing of investors globally such as Government of Singapore, Khosla Impact, Jungle Ventures, Unitus, Toivo Annus (co-founder of Skype) to name a few, and recognition from: The Economic Times - Top 5 Social Enterprises of 2014, 2015 and Forbes 30 Under 30, among others.

The Role: Marketing Associate


We are looking for the right candidate to execute our field marketing activities and initiatives with our Existing Hospital partners. This is an exciting opportunity to grow medical crowdfunding market in India with a partnership driven approach. The BD team currently manages over 60 healthcare partnerships across 8 major cities. We are looking for an ideal candidate to work as a part of the BD team who will primarily focus on day to day campaign sourcing and co-ordination with the objective of significantly scaling our existing partnerships and playing a key role in the company’s bottom line.

Responsibilities :

  • Meet Hospital Co-ordinators, Social Workers, Counsellors, Billing Teams daily with the objective of sourcing campaigns and meet/exceed designated monthly targets from the allocated accounts.
  • Post introduction by the hospital contact, introduce Milaap to the patient/kin, understand the need and the consent, followed by information gathering for campaign set up
  • Explain terms and conditions and collect consent as well as photographs
  • Report and co ordinate with RM & CM for setting up the campaign
  • Source and provide updates on ongoing campaigns
  • Provide market feedback to the company leadership regarding competitive offerings, customer needs

Required skills & experience :

  • 1+ years of full time work experience in a client-facing, sales role. Experience within Healthcare is a plus.
  • Excellent people skills - comfort in speaking to people of all backgrounds.
  • Target oriented, self-starter. Aggressive in independently sourcing campaigns and driving them to closure
  • Interpersonal skills and ability to manage relationships and get things done.
  • Proficient in written and spoken English + Local language. Ability to communicate with native efficiency in Hindi. Knowing any other native Indian language is a huge positive.
  • Min Qualification: Bachelor’s degree
  • Ability and willingness to travel locally up to 80% of the time. Own 2-wheeler is a must.

Interested candidates should apply through the link mentioned below.
Apply :  http://jobs.shortli.st/2DCrUOh

The Milaap team is a huge enabler of great ideas. So, if you’re looking for an empowering work
environment where you are limited only by your own capacity and nothing else, write in!
Milaap is India’s (and arguably Asia’s) largest crowdfunding platform for personal and social causes.Our mission is to make it easier for people to raise money online for the needs and causes that matter to them, their loved ones, their neighbourhood and larger community.

Our community of donors and fundraisers come from 130+ countries across the world and have raised over INR 200 Crores for nearly 100,000 unique campaigns and projects across India. Over the  last six years, Milaap has become the preferred platform for people to raise and contribute towards causes they care about in India.

Our work at the intersection of consumer internet and social good, has received the backing of investors globally such as Government of Singapore, Khosla Impact, Jungle Ventures, Unitus, Toivo Annus (co-founder of Skype) to name a few, and recognition from: The Economic Times - Top 5 Social Enterprises of 2014, 2015 and Forbes 30 Under 30, among others.

The Role: Marketing Associate


We are looking for the right candidate to execute our field marketing activities and initiatives with our Existing Hospital partners. This is an exciting opportunity to grow medical crowdfunding market in India with a partnership driven approach. The BD team currently manages over 60 healthcare partnerships across 8 major cities. We are looking for an ideal candidate to work as a part of the BD team who will primarily focus on day to day campaign sourcing and co-ordination with the objective of significantly scaling our existing partnerships and playing a key role in the company’s bottom line.

Responsibilities :

  • Meet Hospital Co-ordinators, Social Workers, Counsellors, Billing Teams daily with the objective of sourcing campaigns and meet/exceed designated monthly targets from the allocated accounts.
  • Post introduction by the hospital contact, introduce Milaap to the patient/kin, understand the need and the consent, followed by information gathering for campaign set up
  • Explain terms and conditions and collect consent as well as photographs
  • Report and co ordinate with RM & CM for setting up the campaign
  • Source and provide updates on ongoing campaigns
  • Provide market feedback to the company leadership regarding competitive offerings, customer needs

Skills :

  • 1+ years of full time work experience in a client-facing, sales role. Experience within Healthcare is a plus.
  • Excellent people skills - comfort in speaking to people of all backgrounds.
  • Target oriented, self-starter. Aggressive in independently sourcing campaigns and driving them to closure
  • Interpersonal skills and ability to manage relationships and get things done.
  • Proficient in written and spoken English + Local language. Ability to communicate with native efficiency in Hindi. Knowing any other native Indian language is a huge positive.
  • Min Qualification: Bachelor’s degree
  • Ability and willingness to travel locally up to 80% of the time. Own 2-wheeler is a must.

Interested candidates should apply through the link mentioned below.
Apply :
http://jobs.shortli.st/2DCrUOh

The Milaap team is a huge enabler of great ideas. So, if you’re looking for an empowering work
environment where you are limited only by your own capacity and nothing else, write in!